Tag: Training
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1 to 1 meeting do’s & don’ts
Excerpt cum article from training industry magazine ….we offer six dos and don’ts to help you reframe your approach to meetings with colleagues. While we share them with one-on-ones in mind, the lessons can apply to any meeting. DO: Start with the person. DON’T: Start with the task. Sure, you have important business to cover…
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Emotional Connect
The term “emotional intelligence” first surfaced in the early nineties, and has become one of the most useful (and used) words in the management lexicon. Managers should work to identify and develop emotional intelligence in their employees, or “the ability to recognize [their] own emotions and the emotions of others.” However, it is emotional competence which produces…
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Your Views Matter
Give your thoughts in Comment section on picture you see. TAT, is a projective measure intended to evaluate a person’s patterns of thought, attitudes, observational capacity, and emotional responses to ambiguous test materials
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Customer Delight @Shangri-La
I am extremely delighted to share my amazing experience with Shangri-La Bangalore during my Training at SixSigma Yellow belt on 20th Jan 2018 with QLS team leaded by ShivKhera Sir. Customer experience is the experience that I had with a brand of reputed 5star property started moment I landed at airport. It included many different areas,…
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TRAINING : PRE & POST
Key considerations in selecting any training program include the following: * Who will take the course and why? * What is the context and focus of content? * How deep is the learning level required? * What type of learning is needed? * What is the training time frame? * How will the training take…
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CREATING A COMMUNICATION EXPERIENCE
Just as a great restaurant experience involves more than just a great meal, a great communication experience involves more than just a great message. Creating a great experience relies on using people’s emotions to create connections. Without connections, messages are lost. Emotionally connective communications are created two ways: Through behaviors that convey warmth, caring, and…
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PERFORMANCE ENABLERS
“Performance” is one such word we all look upon. Performance should be constantly delivered which is the most challenging task. We might find various enablers for same and during our program with multinational manufacturing unit with mid management by our Senior Trainer Ms.Babita, we realised the most important enabler for Performance is – RESPECTING OTHERS…
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OUR VIEW vs OTHERS VIEW
Today I am sharing with you perspective of how you can be Empowered – GAPS GRID. This provide information on identifying development directions and tapping into what motivates you. The left side of the grid shows individual current state and right hand side of the grid shows where individual wants to go. Analyse how you…
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Do Number of Words have SUCCESS MANTRA
SOMETHING INTERESTING…. I REALISED – How numbers of letter in a word changes our thought process and make us achieve what we want. We can be individualist in our approach with “i” but when we talk about “V” i.e we, being together is a first step that we need to take or for that matter…
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JOY OF HAPPINESS : PCM
When I say PCM ; its PLEASURE, CHALLENGE and MEANINGFUL. Happiness is not just word, but a feeling sometimes hard to describe. During my session with Multinational Conglomerate in 2nd Week of May’14 on Managing Self and Time, we identified PCM is very important to happiness. What is PCM? ITS…… PLEASURE : a positive sensation which needs…