Anubha Walia Blog

Tag: #Negotiation

  • MEASURING CUSTOMER EXPERIENCE MATURITY

    Marketers can only measure things they can manage. Therefore, the authors developed the Sitecore® Customer Experience Maturity Model™ to walk people through the customer experience incrementally and to understand how to measure it. Since connecting with customers is a goal that continually evolves, this model offers seven stages to map the customer experience and offers…

  • LEADING CHANGE: WHY TRANSFORMATION EFFORTS FAIL

    LEADING CHANGE: WHY TRANSFORMATION EFFORTS FAIL John P. Kotter In the quest to best competitors, many companies undertake transformational efforts; unfortunately, these efforts often fail. This failure is due to errors in fulfilling one or more of the following eight critical steps to achieving successful transformations. 1. Establish a sense of urgency. The belief that transformation…

  • ELEVATOR PITCH

    An elevator pitch is a classic technique whereby an individual sells something in a very short period of time. This is accomplished in three easy steps: Create a scene that demonstrates what problem the product solves. Pre-answer anticipated questions and concerns. Close the deal with an action step while asking for a commitment. Individuals should avoid the…

  • EXPECT THE BEST

    Leaders who expect the best from themselves and others are able to deal effectively with challenges and issues. Limiting negative beliefs and expectations about themselves increases productivity and innovation. However, positive attitude is not going to drive results without a reward. There needs to be an incentive to get the required results. For instance, if…

  • Finish What You Start

    For many, the path to success begins with formal education could be Grad, Post Grad or Master in Philosophy. Lessons learned in that process can be applied to the corporate environment as well. Succeeding in college requires: *Doing due diligence and carefully selecting the right school and program. *Properly finishing what is started. Even if a…

  • Linking Business Strategy through Training & Development

    As we have entered the 21st Century, there are serious question getting addressed in training and development by linking it with business strategy.  Based on a review and synthesis across a range of literatures covering management, organization, leadership, and training & development, this paper identifies (this paper was presented to ISTD FOR EHRD thinker award…

  • Influence : A tool of Persuasion

    We all are using persuasion in our life. One of the key is its very important to Show your audience that you have a well-thought-out plan of action.  My question to you reader is, Can you identify your audience. Before you  persuade analyse your audience whether its a  1-Supportive audience: you start with their support,…

  • Why Negotiation fails

    Hi friends, I have been training on the most required topic on Negotiation skills in various industry to Senior and  middle management. Indeed the most interesting required subject, used by each one of us on day to day basis but sometimes FAILS or its not as per our value …… It becomes difficult to be working towards…