Anubha Walia Blog

Tag: #Consultant

  • DARE TO DREAM

    Be yourself People spend too much time and effort trying to behave how others want them to and not enough time being true to themselves. However, authenticity is what is required to be successful in life. Tips for being authentic include: *Knowing one’s strengths and weaknesses, and building on the strengths. *Avoiding comparisons to others and instead…

  • MEASURING CUSTOMER EXPERIENCE MATURITY

    Marketers can only measure things they can manage. Therefore, the authors developed the Sitecore® Customer Experience Maturity Model™ to walk people through the customer experience incrementally and to understand how to measure it. Since connecting with customers is a goal that continually evolves, this model offers seven stages to map the customer experience and offers…

  • UNDERSTANDING THE CUSTOMER

    The Psychology of Selling Understanding the dynamics of human behavior and how to effectively approach different people are critical skills for sales professionals. Along these lines, a salesperson’s first order of business is to observe rather than react. Observation leads to selecting the right approach for each person. Assertiveness, responsiveness, and adaptability are three dimensions…

  • Kids These Days

    In 2014, there were over 77 million Millennials between 22 and 34 years of age. The number of Boomers is roughly the same. Each of these generations outnumbers the Gen Xers by about 68 percent. The large size of Generation Y suggests it is likely to have as significant an impact on the culture, and…

  • Succeeding at Job Interviews

    The following characteristics and behaviors are likely to appeal to an interviewer: *Being well-rounded, interesting, and curious about the world. *Caring about more than just the specific job and showing interest in the entire business. *Sharing a passion for something. *Demonstrating a willingness to admit to mistakes and embracing them as learning opportunities. *Having opinions…

  • CREATE YOUR OWN UNIVERSE

    In the business world, individuals must attempt to understand their unique gifts and contributions and use that understanding to effect change in their organizations. This process requires self-reflection and having the determination to follow one’s “passion, imagination, and vision.” Study–Finish What You Start For many, the path to success begins with formal education. Lessons learned…

  • Cognitive Learning

    Six cognitive strategy groupings can speed up learning, improve learner retention, and accelerate the learning process. Cognitive strategies are the thought processes with which people study and learn. Unlike metacognitive skills, which are higher-level functions, cognitive strategies are applicable to specific, practical learning situations. Good learners use a variety of strategies in the classroom The…

  • TYPES OF TRAINING

    Four types of training are most often used in formal settings: 1. Receptive training is a variety of “telling” learners the information. It assumes, perhaps dubiously, that students will have the ability to digest the coursework into useable knowledge and workplace skills. While receptive training has limitations, it does make learners aware of the material to…

  • 10 HABITS for TIME MANAGEMENT

    Ten Habits That Promote Time Efficiency  1. Start the day early. Since most people are more productive in the morning, Zeller recommends getting up a half hour to an hour earlier than usual. 2. Plan for the next day. Allocate time each evening to set up for the next day. Planning should incorporate both personal and work…

  • TIME MANAGEMENT TECHNIQUES

    A variety of time management techniques that can be used by people in different professional roles, as well as at home. 1. Link time management to life goals. Clear goals create a sense of urgency that motivates people to accomplish more in less time. 2. Establish a time management system. This includes prioritizing goals and using techniques…