The following are seven factors that people use to evaluate their responses to change:
- How does it affect them?
- How does the change move them toward something that they want or need?
- Are the costs of changing less than the costs of not changing?
- How much do they know about the change, and how much credibility does the person communicating it have?
- How much influence can they have on the change process?
- Did the change produce a valuable result?
- How does this change add to or reduce their overall ability to function and cope?
The following are the top 10 reasons, in no particular order, why change fails:
- Lack of planning or resource allocation
- Lack of a defined goal, purpose or result
- Lack of measures or metrics to evaluate success
- Lack of accountability
- Lack of buy-in for the change
- Lack of processes or guidelines
- Lack of communication by leaders about what the change is
- Allowing resistance to derail the change
- Not allowing the change to take hold before moving on to the next change or initiative
- Taking on too many things at one time