Month: August 2019

  • Prepare to Maintain

    Most people work at only 40 to 50 percent of their capacity, and leaders have to be able to push them beyond their usual performance and get the best out of them. To do this, they have to find out what motivates their employees. There are six specific motivational factors that can turn an average…

  • Interview – Core Skills

    Four core skills are needed to conduct an effective stay interview: 1. Careful listening. Effective listening involves more than a person’s ears. Eye contact, body language, and verbal responses are crucial cues for demonstrating attention and authenticity. One tool is to strategically use the phrase: “Let me tell you what I heard you say to…

  • INTERVIEW SKILLS

    PREPARING TO CONDUCT STAY INTERVIEWS Before conducting a stay interview, it is essential for a manager to follow a nine-step preparation plan. Each premeeting step is designed to increase the manager’s understanding of employee needs while strengthening employee commitment. 1. Plan. When first preparing for the stay interview, a manager should make a list with…

  • Values

    Values represent what is important to people. They necessitate a shared understanding of how to behave. The idea of values in business is complex. While many businesses today are making an effort to be more values based, they is often a large gap between their self-prescribed values and actual business practices. R. Edward Freeman and…

  • FOCUS ON RESULTS

    Leaders know that if a task does not lead to valuable results then it is a waste of time. Leaders should only work on what is most important. Even if a leader is doing something great, if it is not in their key results area, it is a waste of time. To prioritize, leaders can…