Month: July 2018


    Conflict always has an emotional component, although both sides do not have to be angry. Conflict can be healthy if it propels an organization to greater levels of achievement, but it is unhealthy if it involves strong emotions and is disruptive to workplace productivity and morale. The Thomas-Kilmann Conflict Mode Instrument categorizes five ways in…

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    The most important skill for any leader to have is the ability to communicate effectively. This means clearly articulating a vision, connecting with people in a way that promotes understanding and listening to really hear what people have to say. Six obstacles limit effective communication: Moving too fast, which can happen due to overreliance on…