Of all the attributes leaders need, trustworthiness may be the most important. Followers will not commit to leaders they cannot trust. In a work situation, if there is no trust, the boss is just a boss, not a leader. When people do not trust their bosses they often find other jobs, and those who stay often do so grudgingly.

Screen Shot 2015-11-13 at 5.34.53 pmLeaders demonstrate their trustworthiness through five kinds of behaviors:

  1. They tell the truth as they understand it–they do not simply agree with two people with conflicting opinions just to keep the peace. Most lies eventually come to the surface, so trustworthy leaders stick to the truth and do not shade the facts to make themselves look better or to avoid difficult situations.
  2. They do what they promise. If a situation arises where leaders cannot follow through with their promises, they need to explain to their team members what has happened and what they plan to do about it. They must think carefully about how failing to keep a promise will affect certain people.
  3. They keep confidences to themselves. Trustworthy leaders know sharing confidential information is hurtful and unprofessional.
  4. They speak and act for the greater good. Sometimes this requires leaders to be tough to bring about changes they believe will benefit their organizations in the long run. In such cases, trustworthy leaders explain what they are doing and why.
  5. They are capable and get results. While the other four behaviors reflect aspects of leaders’ characters, the fifth reflects their competence to do their jobs. Leaders who are lacking in the skills and capabilities required for their jobs should put effort into building their capabilities through training or coaching. When it comes to results, leaders should be careful never to promise more than they are certain they can deliver.

About anubhamauryawalia

Contact us at 919818446562, Anubha, a Trainer, Facilitator & OD&L Professional is a prolific Human Process Interventionist, created PRISM Philosophy, ( Prepare. Respect. Implement. Share. Maintain) carries 18 years of rich experience have worked with top of the line blue-chip​ organizations like Honeywell, ICICI Bank, Moody ICL Certification were she was heading ODL, Trainings & Quality verticals. Her areas of expertise include human process intervention, Organisation Development, Change engagement Learning, Team building, POSH and Quality implementation.

29 responses »

  1. To follow a person, people need to have faith in her to believe that what they will be lead to do would be worth the time and work. To earn this faith, a leader must be trustworthy. She should not just instruct the followers what to do but also make them self-reliant and confident enough to take the right decision.

    Liked by 1 person

  2. Good article.It teaches us about the value of trust in our life.We can do anything if somebody trusts on us as we have the strength of various people who will support us.

    Liked by 1 person

    • A leader should have all these qualities or characteristics which are discussed above. If you want yourself to be followed by others you should inculcate all these characteristics in you. A person or a group of person will only trust you when u keep your promises , do things which will not harm others. Then only you will be the leader for which people are looking for !

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  3. Not everyone can be a leader ,it require certain characteristics to be firm to his/her decision,have confidence to make others work n get work on time ,make promises what they actually can do …rather than making false promises …if all these qualities one recognise in someone …then they can trust on that person as leader .

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  4. This article helped me to understand the importance of trustworthiness.It made me understand that in whatever I do,I’ll be judged on a few parameters,trustworthiness being one of them

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  5. With no two opinions on it, TRUST is undoubtedly the most important ingredient for any dish of life to work out well. Trustworthiness supplies the required sense of assurance and comfort that one may need as a support while working. Also in right sense, a good leader is the one who without being biased decide on what has the possibility of being correct and apt for his members and work to come. A true leader will make and fulfill his promises with upmost honesty, transparency and commitment. A leader filled with trustworthiness will never follow any method or step that will lead his work and his members to an unstable state of presence and will try his best to do every bit of the task given with his members in consideration and with their due respect given. Hence I feel more clear on the idea that one must trust only the leader who is not unconscious and insecure of his position but is sure of his capabilities and potentials to deliver what in the long run is progressive for his work and members involved.

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  6. Thank-you so much to sharing this blog with us. after reading this we understood the importance of trustworthiness and how it’s important for leadership

    Liked by 1 person

  7. Trust is an important factor when it comes to leadership because a trustworthy leader knows how to bring their team members together to work in a team. They are bold and very straightforward about things,that are right and wrong. They manage their team well and is firm while taking decisions. such leaders is capable of getting good results in the end.

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  8. Being a leader is a serious task and one should be responsible enough and possess all the qualities that have been listed in this article. Most importantly one should be able to evoke trust within his followers for himslef through his actions and behavior to become a true leader.

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  9. It’s a leader’s job to turn his/her followers into prospective leaders for the coming times.this can only be achieved through trust in a professional relation and complete honesty and openness.
    Thanks for the insightful article! Really helpful.

    Liked by 1 person

  10. Truly said by Anubha ma’am. A great example of leader in itself. Trustworthy leaders always shares their experiences as they are the only one who knows the actual responsibility to help others.


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