LEARN HOW TO COMMUNICATE

Standard

People are often defined by how they communicate. There are three main communication styles:

1. Aggressive. This type of communication discourages collaboration and conversations, and focuses on placing blame if mistakes are made and taking credit for other’s successes.

2. Passive. This type of communication is reluctant to offer feedback, hates confrontation, and is unable to convey the full picture of a project or situation.

3. Assertive. This communication is objective and conversational. Such communicators think before responding to issues and see the big picture.

When problem-solving in the office, people need to use facts to back up their positions, avoid raising their voices, acknowledge other people’s stances, and learn to compromise. Additionally, understanding when to chime in and when to wait will take time to fully embrace, but can be very helpful once learned.

Written communication is important now that most offices use email, PDAs, and smartphones for daily communications. People in the corporate world are pressed for time and have a short attention span. Clear and concise emails, text messages, and memos are imperative for the busy professional. Levit stresses that proofreading is important, and that even the most basic email should be error free.

Listening is more than simply hearing words. It is important to understand the type and how much information is actually being heard. The best listeners do not interrupt, stay focused, and can read between the lines. However, it is important to understand the filters people face when attempting to take in information through listening. The four basic filters are:

1. Predilection filter. Hearing what is wanted instead of what is being said.

2. Who filter. Focusing on the person speaking rather than message.

3. Facts filter. Obliviousness to emotional or non-verbal cues.

4. Distracting thoughts filter. Allowing personal thoughts or emotions to become distracting.

Further, in-person communication involves nonverbal cues like appropriate eye contact, altering tone, appearing intelligent but not pretentious, and coming across as sincere. It is important to take advantage of quick conversations, such as in the elevator or in the kitchen, and volunteer to deliver formal or informal presentations. Practice makes perfect when developing communication skills in the corporate world.

Advertisements

About anubhamauryawalia

Anubha, a Trainer, Facilitator & OD&L Professional is a prolific Human Process Interventionist, created PRISM Philosophy, ( Prepare. Respect. Implement. Share. Maintain) carries 18 years of rich experience have worked with top of the line blue chip organizations like Honeywell, ICICI Bank, Moody ICL Certification were she was heading ODL, Trainings & Quality verticals. Her areas of expertise include human process intervention, Organisation Development, Change engagement Learning, Team building, POSH and Quality implementation. She is Consultant as Change Engagement & Learning for OD and delivers corporate training programs at national and international platform and First lady from India doing research on FOLLOWERSHIP. She is the Self-Discipline Strategist who relates profound truths coupled with humorous anecdotes empowering professionals to conquer their apprehension. Her work involves direct observation, real time feedback, experiential learning and coaching following Andragogy principles. Self-directed and self-motivated, Charismatic and persuasive, with the ability to rely on logic and facts to support her positions. In times of pressure, tend to be objective in her approach and direct in her communication. Naturally, optimistic, you seek out the possibilities in life. Her creativity and ability to solve problems are some of her greatest strengths. This paired with drive, vision, and methodical approach allows her to create new opportunities, keeping her experiences fresh and exciting. Preferring to develop new ideas rather than maintaining systems already in place. Bold person, whose character is marked by originality, expressiveness, generosity, determination, and a keen eye for details Natural born communicator and an adept social navigator, often others will sit by, engage new people or invite others in to make them feel at home. With a talent for creative reasoning and big picture thinking, she is a great innovator and are typically seen this way by others. Her energy and forward thinking can generate a team-oriented environment, helping to accomplish goals by motivating others, while creating an atmosphere that is fun and exciting.

One response »

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s