Month: February 2017

  • Problem Solving Approach

    PROBLEM SOLVING IN SEVEN STEPS A methodical approach to problem solving is the best approach. Effective problem solving comprises seven steps: Define the problem clearly, and in writing. Writing something down incorporates many senses, embedding it into the brain more deeply. Putting the problem in writing not only clarifies the issue, it immediately brings more…

  • TALENT MEASUREMENT & ASSESSMENT

    TOOLS OF THE TRADE Part of the reason that many businesses struggle with talent measurement is because they do not know what measurement methods and tools are at their disposal.  Considering the following eight measurement methods: 1. Tools for sifting candidates. Sifting tools are a common component of many firms’ hiring processes. Typically, sifting tools are…

  • HOW CAN YOU DETECT LIES

    Body language is very helpful when it comes to detecting lies, but it is not the only method people can use. We teach the same in our Train The Trainer session. There are 30 non-visual cues that can be used to aid in the detection of lies. All behavioural has to be observed and learned.…

  • POWER Communication

    POWER notes are: * Personal * Optimistic * Written * Effective * Relational To write successful POWER notes, individuals must follow seven steps: Use personalized or monogrammed cards to make notes more special. Use blue ink to make notes look original and positive. Use the word “you,” but avoid the words “I,” “me,” and “my.”…

  • Engaged employees

    Highly engaged employees know that their contributions and levels of engagement are significantly influenced by how they approach their work. A person contributes within an organization in five ways: 1. The Private: Like a military soldier of the lowest rank must learn, the basic requirements for making a contribution are first to show up and…

  • Leadership and Organisation Effectiveness

    I presented my research work in International Conference, describes the Leadership Style and Organisational Effectiveness in Delhi NCR. Attempt was made to determine if there is a significant relationship between leadership styles in relation to Organisation Effectiveness. A total of 67 randomly selected leaders from the Delhi NCR completed leadership style and Organisational Effectiveness questionnaires.…

  • LEARN HOW TO COMMUNICATE

    People are often defined by how they communicate. There are three main communication styles: 1. Aggressive. This type of communication discourages collaboration and conversations, and focuses on placing blame if mistakes are made and taking credit for other’s successes. 2. Passive. This type of communication is reluctant to offer feedback, hates confrontation, and is unable…

  • VUCA to VACINE

    Most organizations build models to understand how things work and to develop better business strategies; however, it is impossible to predict every possible outcome and incorporate them into a model. The world can change instantly, and organizations must be ready to respond. To describe today’s business environment, Hinssen uses the acronym VUCA: • Volatility: The world is changing…

  • TRUST AND CREDIBILITY

    When communicating with people who are angry or worried, four factors govern the perception of trust and credibility: Caring and empathy Openness and honesty Dedication and commitment Expertise and competence Under normal circumstances, people assume anyone they meet has these qualities, or they are willing to give them the benefit of the doubt. When they…