Month: January 2017

  • A FORMULA FOR RESPONDING

    When dealing with a hostile audience, business people are likely to face questions that challenge their credibility as well as those that question facts. The underlying message of a credibility question asks “Why should we trust you?” or otherwise indicates that the speaker’s CODE score is wavering. Greenberger’s formula for answering such questions is the…

  • HOW TO BUILD SELF-CONFIDENCE

    SELF-CONFIDENCE TOOLS AND STRATEGIES Success in the workplace is tied to self-confidence, which is a key competency in the self-awareness cluster of Emotional Intelligence. According to the author, “a confident leader exudes a strong self-presentation and expresses him or herself in an assured, impressive, and unhesitant manner.” Henry Fisker, the CEO of the luxury car…

  • TEAMWORK AND COLLABORATION TOOLS AND STRATEGIES

    According to Nadler, the main reason that executives fail in their leadership role is due to their inability to properly build and lead a team. To illustrate this point,  sharing 10 Secrets & Current Practices: 1. Start the Day with “An Attitude of Gratitude.” Jones suggests making a mental list of everything that an individual is…

  • COMMUNICATION AND EMPATHY TOOLS AND STRATEGIES

    Communication and empathy are the basis of all social and relationship skills, and a core competency of emotional intelligence. Nadler states that the communication competency includes listening with an open mind, sending convincing and clear messages, and cultivating an empathetic give-and-take. The empathy competency includes understanding other people and being actively interested in other people’s…