Month: July 2016
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In TRAINING : MAINTAINING A POSITIVE ATMOSPHERE
When instructors project a positive image about themselves and the training program, the probability of a successful event increases. To make a positive first impression, Lucas recommends dressing professionally, preparing mentally for success, acting as an expert, preparing a biography, anticipating ways to re-engage participants’ attention, expecting the unexpected, being ready when participants arrive, and…
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TRAINING : ENERGIZING PARTICIPANTS
When participants feel engaged in a training course, they are more motivated to transfer their learning to the workplace. One way to energize learners is to get them involved in activities. Lucas suggests using an icebreaker with a “Clever Catch Ball,” giving a pop-up survey to the class, giving attendees noisemakers to use at different…
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TYPES OF LEARNERS
During training courses, instructors encounter a wide variety of learners of different ages, from different cultures, and perhaps with special needs. Trainers need skills for dealing with all of these groups. Younger learners seek an active learning experience as well as one that applies to the real world. Young adults like to take creative approaches…
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MANAGING CONFLICT ACROSS GENERATIONS
According to a survey by the Society for Human Resource Management, “40 percent of human resource professionals have observed conflict among employees as a direct result of generational differences.” Managers need to learn to recognize the different sources of conflict among generations. Because of the different perspectives on work ethic and on work-life balance, there…
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MINDSET OF GENERATION Y
Employers need to encourage and foster a mindset in their youngest employees that is receptive to constructive criticism. Gen Yers need to understand that not all assignments will be high-level and that salary is commensurate with experience. Managers need to understand that this generation wants to, and can, make a difference to keep the country…
Anubha Walia Blog 