Month: January 2016
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ELEVATOR PITCH
An elevator pitch is a classic technique whereby an individual sells something in a very short period of time. This is accomplished in three easy steps: Create a scene that demonstrates what problem the product solves. Pre-answer anticipated questions and concerns. Close the deal with an action step while asking for a commitment. Individuals should avoid the…
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CULTURAL INTELLINGENCE
Interacting with people from different cultures can be difficult, but it is easier when there is an understanding of other people’s cultures. Cultural intelligence allows a person to understand why people from a certain culture might think the way they do. In his book Expand Your Borders, David Livermore dives into the ten culture clusters…
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GIVING AND RECEIVING FEEDBACK
Businesspeople need feedback to guide their careers and direct business results. Feedback is given for only two reasons–to maintain or change behaviors. Positive feedback is a milestone that lets employees know they are on the right track. Negative feedback helps them understand how to get back on the right track. To ensure tasks that are…
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NONVERBAL COMMUNICATION
An audience will consider the messenger before considering the message. They want evidence that the speaker is sincere, honest, interested, confident, and in control. A good speaker will dress at least as well as the best-dressed member of the audience and will always face the audience while speaking. On stage, good speakers are the focus…
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CLIMATE FOR FEEDBACK
One of the most effective ways to ensure that feedback will be accepted and lead to positive change is by ensuring that the managers delivering it are perceived as trustworthy. Managers can establish their trustworthiness by developing workplace climates that encourage feedback. To create this climate, managers must: *Make feedback a priority. Both positive and…
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THE SITUATIONAL COACHING MODEL
The Coaching Principles focus on a coach’s heart. The Situational Coaching Model focuses on the coach’s mind. It contains six paradigms, described by the acronym GEARDA, to be used in coaching conversations. The Goals Paradigm focuses on what clients want, either from a specific session or from the entire coaching process. This paradigm is usually…
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10 Steps – Coaching
PART I: GETTING READY TO COACH Coaching may be a more common occurrence in the workplace, and more people have a general understanding of what coaching is, but most probably do not understand the inner workings of the coach-coachee relationship. Coaching is more than patting people on the back and giving them enthusiastic encouragement; rather,…
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CHOOSING WHEN TO GIVE FEEDBACK
By identifying the right moments to offer feedback, managers can be more effective in facilitating positive organizational change. Examples of some of the best times managers can give others feedback include: *When someone’s good work, success, or resourceful behavior deserves recognition. *When there is a high likelihood of improving the recipient’s skills. *When the recipient…
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Participants in Training
To ensure that training goes smoothly, trainers must anticipate, identify, and engage the different participant personalities within their groups. While the average group of participants has a fairly diverse background, there are four common personality types: 1. Partier. The partiers enjoy socializing with other participants. They are often a source of support for trainers and…
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PERSUADE IN NEW YEAR
I have already discussed in my previous Blog about Persuasion and its types: Let me elaborate : THE HEADLINE PRINCIPLE The first 30 seconds of any speech are the most important: In those crucial seconds, the audience forms an opinion about the speaker. Therefore, speakers should not waste that precious first half minute stating what they plan to…
Anubha Walia Blog 