Anubha Walia Blog

Month: November 2015

  • COMMUNICATION: Structure and not Script

    A STRUCTURE, NOT A SCRIPT Communications need structure so speakers know where they are going and audience members know where they are being taken. Unlike a set script, a structure is a framework that allows for more spontaneous delivery, which is required to make an emotional connection with the audience. The Decker grid provides that structure, with…

  • COMMUNICATION – 3Vs

    People try to make connections with others through what they say; however, connections are better made through what they do. Behavior speaks louder than words, and no behavior creates a connection (and the trust that comes with it) better than warmth. Speakers should strive to convey warmth in every communication. Speaker behaviors fall into one of three…

  • QUESTION TYPES : Can be used in Trainings

    Along with the different ways to structure questions, there are also different types of questions. Being a part of Training & Learning Vertical, I have been using in my Training Sessions. The two most basic are good questions and bad questions. While good questions are generally the goal, sometimes bad questions are needed to throw…

  • STRIKE A CHORD – CONTENT DEVELOPMENT

    Careful content development with the goal of appealing to emotions will amplify connections between speakers and their audiences, inspiring audience members to action. SHARPs are emotion-triggering elements that should be woven into every communication to engage people’s emotions and inspire them. SHARPs include: *Stories: Stories stir feelings and help people create visual images in their minds. Stories…

  • EXPECT THE BEST

    Leaders who expect the best from themselves and others are able to deal effectively with challenges and issues. Limiting negative beliefs and expectations about themselves increases productivity and innovation. However, positive attitude is not going to drive results without a reward. There needs to be an incentive to get the required results. For instance, if…

  • CREATING A COMMUNICATION EXPERIENCE

    Just as a great restaurant experience involves more than just a great meal, a great communication experience involves more than just a great message. Creating a great experience relies on using people’s emotions to create connections. Without connections, messages are lost. Emotionally connective communications are created two ways: Through behaviors that convey warmth, caring, and…

  • Making Faster Decisions

    Making Faster Decisions  Our training with FSS team was quite in-siteful and sharing some tips for you reader. Many people labor over decisions because they are afraid of making the wrong choice. Others have overcome this challenge by using a six step system for decision-making. 1. Evaluate the decision’s gravity. Objectively assess the magnitude of the…

  • EFFECTIVE COMMUNICATION

    Prism Session on The three parts of high performance communication that need to be mastered are: content, delivery, and state. CONTENT To put it simply, content is the sum of the words, images, and stories used to deliver a message. While people deal with content in every communication and interaction, no matter how simple, most…