Month: October 2015

POOR TRAINING: A LEADING CAUSE OF TROUBLE A study revealed that there is a 240 percent higher chance of an employee quitting a job with inadequate training programs than an employee quitting a job that has well-respected training programs in place. Employee turnover is very costly to employers. Replacing an employee who makes over $60,000…

Conflicts sprout up 24 hours a day, 7 days a week, but we don’t experience them as troublesomeuntil they ripen into a dispute. At its core, conflict resolution is really a communication discipline with a set of flexible practices. Before we dive into those practices, it’s a good idea to gain an understanding of the social psychology that…

TRAITS AND PROFILES OF GREAT ENTREPRENEURS Great entrepreneurs and business builders share four defining traits: Heart, Smarts, Guts, and Luck. While the traits are configured differently across individuals, their presence is consistent across leaders of all types and sizes of organizations. Heart-dominant individuals are driven by purpose and passion. They may lack data, experience, or…

ACT ON THE IMPORTANT, DON’T REACT TO THE URGENT People make decisions all the time. Many of them are unconscious, or almost automatic. However, those decisions impact their lives in a variety of ways. Even a decision as simple as what time to get up in the morning has an impact. Decision making takes place…

The first day on a new job can be nerve-wracking. Common expectations are that the initial weeks and months will be a learning experience. Much like in the interview process, new employees should seek to make good impressions, listen more than they talk, be respectful, and focus on learning. Tips for making good first impressions…