The STEER Model

The STEER model is a tool that is ideal for managers when formally coaching a direct report on a specific task. It helps a manager–coach structure formal on-the-job coaching. The acronym stands for:PhotoGrid_1443016284370 Photo on 23-09-15 at 9.13 am #3

  • S – Spot –Opportunities for coaching often arise in a business, often as a result of change. You can ‘spot’ opportunities for coaching individuals in your team on specific issues by observing their behaviour at work, as a response to a formal performance review or specific feedback from others in the business (a colleague or another manager).
  • T – Tailor –It’s important for you to ‘tailor’ the coaching so it can be put into the individual’s own personal context, so that they can get the best out of it. To tailor the session, you will need to know a little about the coachee beforehand (e.g. are they a new or an experienced member of staff, what is their learning style?).
  • E – Explain –You must ‘explain’ to the individual what the coaching session will be about, what you hope to achieve from it, how the session will run and approximately how long it will last. You will find it beneficial if this is done before the session itself, so you can check your mutual understanding and agreement of what will be achieved, and prepare the coachee by asking them to reflect on a few key questions.
  • E – Encourage –Once you have agreed the coachee’s actions at the end of the session, it is time for you to ‘encourage’ them as they make progress towards their goals. Your job as coach is to offer praise as they take their first hesitant steps, not just to tell them where they’re going wrong. Constructive feedback should be given, so the coachee is aware of what they have mastered and what needs further practise.
  • R – Review –A progress ‘review’ at agreed intervals is important so that the coachee is aware of whether they are close to achieving their goals. Formally acknowledging progress, however limited, helps maintain their motivation towards achieving agreed goals. The review checkpoint is also valuable to the coach, in understanding how effective your coaching has been.
  • Screen Shot 2015-06-29 at 8.25.03 pmANUBHA WALIA is a veteran in the learning & training industry for more than fifteen years of experience and Director at Prism Trainings & Consultancy, a company specializing in training, facilitation, instructional design and content development for learning. She has developed a staff and network of consultants, trainers & management expertise across all disciplines of corporate and academic learning. First lady in India, to do research in Followership and bagged numerous Emerging HRD thinker awards.
    Prism provides custom training and documentation solutions for a client list that includes companies such as Motherson, Airtel, Aircel, Bosch, Emerson, UTI Mutual fund, IDBI, Axis Bank. She has been visiting faculty and keynote speaker with MDI, ISTD, KRMangalam, FIIB, JIMS and IIFP. 
    You can view about her at 
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About anubhamauryawalia

Contact us at 919818446562, Anubha, a Trainer, Facilitator & OD&L Professional is a prolific Human Process Interventionist, created PRISM Philosophy, ( Prepare. Respect. Implement. Share. Maintain) carries 18 years of rich experience have worked with top of the line blue chip organizations like Honeywell, ICICI Bank, Moody ICL Certification were she was heading ODL, Trainings & Quality verticals. Her areas of expertise include human process intervention, Organisation Development, Change engagement Learning, Team building, POSH and Quality implementation. She is Consultant as Change Engagement & Learning for OD and delivers corporate training programs at national and international platform and First lady from India doing research on FOLLOWERSHIP. She is the Self-Discipline Strategist who relates profound truths coupled with humorous anecdotes empowering professionals to conquer their apprehension. Her work involves direct observation, real time feedback, experiential learning and coaching following Andragogy principles. Self-directed and self-motivated, Charismatic and persuasive, with the ability to rely on logic and facts to support her positions. In times of pressure, tend to be objective in her approach and direct in her communication. Naturally, optimistic, you seek out the possibilities in life. Her creativity and ability to solve problems are some of her greatest strengths. This paired with drive, vision, and methodical approach allows her to create new opportunities, keeping her experiences fresh and exciting. Preferring to develop new ideas rather than maintaining systems already in place. Bold person, whose character is marked by originality, expressiveness, generosity, determination, and a keen eye for details Natural born communicator and an adept social navigator, often others will sit by, engage new people or invite others in to make them feel at home. With a talent for creative reasoning and big picture thinking, she is a great innovator and are typically seen this way by others. Her energy and forward thinking can generate a team-oriented environment, helping to accomplish goals by motivating others, while creating an atmosphere that is fun and exciting.

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