Month: July 2015
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TELL A STORY
You Want to Tell a Story When leaders tell stories in order to influence others delivery is essential. The first aspect of delivery is repertoire. Composition ie putting the story together and performance are also important ( if its face to face). To build a repertoire, narrative leaders should answer the following questions: *Should I tell a story? Stories can be very helpful at…
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COACHING by ANUBHA WALIA – STEER MODEL
The STEER Model The STEER model is a tool that is ideal for managers when formally coaching a direct report on a specific task. It helps a manager–coach structure formal on-the-job coaching. The acronym stands for: S – Spot –Opportunities for coaching often arise in a business, often as a result of change. You can ‘spot’…
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SCIENCE OF BODY LANGUAGE
Body language is used for instruction or to communicate information, to emphasize a point or emotion, or to indicate the purpose of spoken language. Phipps developed the YODA system for body language. YODA stands for You, Observe, Decode, and Adapt. It is a simple way to understand that by observing and understanding body language, an individual can change their…
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The Unmatched Power of “Thank-You”
When people thank one another, it benefits both the giver and the receiver. Gratitude uplifts people’s spirits and promotes well-being. There are 14 beneficial effects that gratitude has on the health of employees and the workplace: