Month: June 2014
-
PERFORMANCE ENABLERS
“Performance” is one such word we all look upon. Performance should be constantly delivered which is the most challenging task. We might find various enablers for same and during our program with multinational manufacturing unit with mid management by our Senior Trainer Ms.Babita, we realised the most important enabler for Performance is – RESPECTING OTHERS…
-
Lets do SEWA – Manage Customer Service
If you want to b successful than manage your customers by SEWA approach ( SERVICE APPROACH) S means Servicing your client with Understanding their need E means Empathize with your customer by putting yourself in their shoes W means Warmth to be provided with right usage of words A means Assuring your customer after closure…
-
CRAZIEST INTERVIEW QUESTIONS
Insightful Results on Trending & Difficult Questions asked by Interviewers
-
OUR VIEW vs OTHERS VIEW
Today I am sharing with you perspective of how you can be Empowered – GAPS GRID. This provide information on identifying development directions and tapping into what motivates you. The left side of the grid shows individual current state and right hand side of the grid shows where individual wants to go. Analyse how you…
-
PRESENTATION SKILL’S TIPS
Do you get cramps in your stomach before any presentation? Its quite natural. I am sharing with you my own experience of 4T concept. Before start of your session PREPARE your presentation by considering 4T i.e Tell what you are going to tell Tell Objective in flip chart and write expectation from participants Tell…
Anubha Walia Blog 