Monthly Archives: June 2014

PERFORMANCE ENABLERS

Image

“Performance” is one such word we all look upon. Performance should be constantly delivered which is the most challenging task. We might find various enablers for same and during our program with multinational manufacturing unit with mid management by our Senior Trainer Ms.Babita, we realised the most important enabler for Performance is

– RESPECTING OTHERS followed by
– EFFECTIVE COMMUNICATION

PhotoGrid_1404133288708-2Half the battle is won if we Respect Others, we should constantly work on both the enablers and deliver best to achieve our Self and Professional goals.

You can get connected to us for our Flagship program “PERFORMANCE ENABLER” to know 7 enablers for Performance at training@prism-global.org or visit http://www.prism-global.org

Lets do SEWA – Manage Customer Service

Standard

If you want to b successful than manage your customers by SEWA approach ( SERVICE APPROACH)

S means Servicing your client with Understanding their need

E means Empathize with your customer by putting yourself in their shoes

W means Warmth to be provided with right usage of words

A means Assuring your customer after closure of conversation/deal/problem/solution

www.prism-global.org

OUR VIEW vs OTHERS VIEW

Image

OUR VIEW vs OTHERS VIEW

Today I am sharing with you perspective of how you can be Empowered – GAPS GRID. This provide information on identifying development directions and tapping into what motivates you. The left side of the grid shows individual current state and right hand side of the grid shows where individual wants to go. Analyse how you see yourself and how others sees you with what matters to you and what matters to other. If same is identified you can work towards achievement of goals leading to empowering yourself.

Attend Personal effectiveness training program of Anubha and get enlighten.

PRESENTATION SKILL’S TIPS

Standard

Do you get cramps in your stomach before any presentation? Its quite natural. I am sharing with you my own experience of 4T concept. Before start of your session PREPARE your presentation by considering 4T i.e

PhotoGrid_1401851673062

USE OF FLIPCHART FOR OBJECTIVES & EXPECTATION

 

  • Tell what you are going to tell
  • Tell Objective in flip chart and write expectation from participants
  • Tell about body with bullet points in form of Road Map
  • Tell what you have told them in conclusion
  • Prism Training team of Manufacturing sector

    Prism Training team of Manufacturing sector

For more information reach us at anubha@prism-global.org. You can visit website http://www.prism-global.org for more information.   video http://youtu.be/nIsJhzVJTqQ